1 reviews | Active since May 2015
LTE is at MODEM dialup speed at best !
I have complained 3 times on hello peter about this same issue and no resolve and it's been a week now!
All they do, is get their PR idiot to just quickly come online and write don't worry, don't worry and then they they sit back and do NOTHING!
Unchanged my internet speed is 0.5mbps right now!
We do not have DSTV, we only stream. Right now we cannot stream nothing! I am the only user and there is nothing else using internet!!!
I have asked multiple times for someone to contact me but this never happens!
The latest is, the technician told me he cannot find my account. When I went to look online, I discovered they have deleted my account, and that is why he cannot assist me with the slow LTE.
So here's what they did, instead of sorting out the slow LTE and contacting me, they decided to delete my account because it's too hard to call the client and solve the problem, therefor there is now no reference to it on the system, which is AKW33.
Simple enough for them, I don't exist and I'm stuck with their horrible service and no internet!
I am going to report these idiots to hello peter for the next 365 days EVERY SINGLE DAY until somebody phones me and sorts this sh$t out!
It seems they have just accepted their mistake by over selling the product and now everybody has slow LTE! Easier to just kick people off the system!
I am going to throw that rooter in the ocean where it belongs and just find another service provider, these people are clowns!!
Take all your excuses and shove them!
Hi Wilco
We have responded to your ticket - will follow up and ensure support for this asap
Regards
Rafeeqah
Hi Wilco
We have responded to your ticket - will follow up and ensure support for this asap
Regards
Rafeeqah
