Looking for ISP with the best incompetence - Go with Webafrica

So, for 6 years I have never missed an payment. Yet they will periodically suspend my services with no real reason or any explanation. The last 2 months September 2020 & October 2020. They suspended the services with no communication to me as to why. When i called in the agent said it was due to non payment. So i kindly provided proof of payment and it took them 3 days to accept. Then the account was un-suspended. 2 days later account suspended once again - I contacted them asto why ? The whatsapp agent said it was due to non payment. So i again provided them with the payment and suspension was lifted. True as the sky is blue, 4 days later same issue. I spent an total of 13 hours trying communicating my proof of payment to them with vodacom data as they switched off my internet. The billing department or agents just does not allocate payments after receiving the payment and proof. All in all they did the exact same thing in October, so i had to spend all that time again. After the 3rd time that I provided them with proof i have had more than 5 days down time and no internet. My business lost sales and they caused damage to my service as i could not respond to orders from my clients. I notified them on 21 September that i will not accept this incompetence and will not comply with their 1 month cancellation policy as they caused lost sales for the down time while they have the funds in their account but does not allocate it. Now i'm being threatened by webafrica billing that they will black list me for not giving them notice 1 month in advance, webafrica are you brain dead??????. This unfair treatment i will not accept. I unplugged their routers on last day of October the last month i paid for and they want to black list me for not paying for November 2020. The second issue is that none of their numbers work when one wants to call them. This is ******* according to ispa.org.za - Have notified them of this issue and that on waits more than 3 hours to be assisted on whatsapp.

They dont care for the time you spend to try and resolve matters. They don't value you as cleint and they force you to be their grunt in resloving connections issue via BOT on whatapp.

class 101 - How to loose clients for ISP's