Looking for Fibre? Not Webafrica

I am not happy with Webafrica at all.

Fibre was installed 2 weeks ago. But had no internet. Webafrica tried to take money off my bank account. With no working internet. It is a struggle reaching Webafrica support. Nothing gets sorted. You talk to a BOT on Whatsapp. This take ages. Please dont even try the landline. You dont have enough airtime.

My first Chat with the bot took me 3 days to get someone to call me to assist with my internet not working. Finally got the call back when I got back to my house. Sit there waiting for them to call...... But nothing.

Still no internet.

Did try this again did phone me last Monday. They did log a fault .Today is a week later again and still no internet.

So I went on whatsapp again started with my cancellation process. That took me 3 hours again.

Plus they want me to pay clawback service of R1750 . The service I cancelled because they couldnt supply me with internet in the first place. When I had to pay for other alternatives because their internet isnt working

So I am now on my notice period. Guess what ... Still no internet