Line issues and *********** support!
got home last night to find my internet barely working, so i did a speed test. My 20mbs "FIBRE" line synced at something like 0.44mbs, thats barely 1mb. so i made a ticket. This morning i get a reply saying its a WIRELESS issue!!!? *** and to change some wireless settings. Please tell me how the **** my wireless is affecting my FIBRE LINE!!!. oh and my ticket as been marked as resolved. This place probably hires anyone as they clearly dont know what the **** they are talking about. This morning i tried my luck again and did a speed test where now it synced at 5mbs. its a****ing 20mbs line im paying for. fix your ****!!
For anyone not on webafrica. STAY AWAY,
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica