JK
Jacques K
1 reviews | Active since Mar 2011
01 Dec 2015, 09:16
Line cancellation
Web africa cancelled my dsl line rental and has not released the line back to the pool. Telkom is now unable to supply me with a new dsl line until this is resolved.
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Replies (1)
Webafrica's replyOfficial
02 Dec 2015, 14:16Hello jacques0kruger,
Thank you for expressing your concern about our service,
I can confirm that the line has been released back to Telkom and in the holding pool, reference for this is ***A,
Please contact Telkom and provide this reference number, Telkom will be able to assist further.
If you require any more information, please contact our support line, where we can assist,
Regards,
Mujeeb
Online Team
Thank you for expressing your concern about our service,
I can confirm that the line has been released back to Telkom and in the holding pool, reference for this is ***A,
Please contact Telkom and provide this reference number, Telkom will be able to assist further.
If you require any more information, please contact our support line, where we can assist,
Regards,
Mujeeb
Online Team
Best regards,
Webafrica's reply02 Dec 2015, 14:16
Official
Hello jacques0kruger,
Thank you for expressing your concern about our service,
I can confirm that the line has been released back to Telkom and in the holding pool, reference for this is ***A,
Please contact Telkom and provide this reference number, Telkom will be able to assist further.
If you require any more information, please contact our support line, where we can assist,
Regards,
Mujeeb
Online Team
Thank you for expressing your concern about our service,
I can confirm that the line has been released back to Telkom and in the holding pool, reference for this is ***A,
Please contact Telkom and provide this reference number, Telkom will be able to assist further.
If you require any more information, please contact our support line, where we can assist,
Regards,
Mujeeb
Online Team
Best regards,