SM
Sinenhlahla M

1 reviews | Active since Apr 2026

01 May 2026, 04:11

Like I said on my first review they really don’t care about my matter, they said they fixed my downgrade package issue but today twice the amount which is more than a thousand rand was debited on my account, so now again I need to contact them and spend t

Like I said on my first review they really don’t care about my matter, they said they fixed my downgrade package issue but today twice the amount which is more than a thousand rand was debited on my account, so now again I need to contact them and spend the whole week begging the agents to help me while they put me on hold. It is frustrating 🤦🏾♀️

0
Replies (1)
Webafrica
Webafrica's reply04 May 2026, 09:10
Official
Hi Sinenhlahla,
Just following up on your query to make sure you’re getting the support you need. We’re here for you Monday to Friday from 08:00 to 17:00 on Hello Peter, and we are offline over weekends and public holidays like National Workers’ Day. If you still need help, send us a private message and we’ll happily jump in and assist during our operating hours.
Warm regards,
Webafrica Crew