MC
Marischka C

1 reviews | Active since Feb 2017

25 Feb 2017, 15:31

Lies and false promises

<p>As current clients, we referred Webafrica to my mother in law. She had her line installed on 9 January 2017 and as we near the end of February, she still has no wifi at home. She keeps being messed around with false promises and imcompetence by Ricardo Tango and his colleagues. At this point the matter has been escalated and a superior promised to Call her on the 24th of February. Nobody has provided feedback and Webafrica continue with their streak of not delivering on promises.</p>

0
Replies (1)
Webafrica
Webafrica's reply27 Feb 2017, 08:22
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Apologies for this frustration - would like a change to help as soon as possible

Kind regards,

Rafeeqah