Webafrica

<p>&nbsp;Signed up with Webafrica in January - on a very cool Fiber deal &ndash; Free installation, Free Router, Free connection and the first 2 months free.</p> <p>Things moved slower than expected, as I live in a complex and everything needed to be signed off by the Trustees.</p> <p>In May we finally got Fiber, and were connected on the 29th.</p> <p>I received an Invoice this month, ie I only receved 33 days free. This after I emailed numerous times trying to find out when I would receive my first Invoice, so I could avoid this problem. What a cheeck! Run a promotion to get people to go with your company and then you don&rsquo;t deliver. Not only do you not deliver on your promise BUT it is an absolute struggle trying to get through to ANYONE to assist. I tried email, your ticket system, your live chat and phoning-now I am forced to complain on this platform.</p> <p>And please do not try and tell me it was for the &ldquo;First two Invoices&rdquo; because that&rsquo;s *******, as you will see from an email I eventually got from one of your staff members on the 23rd of May.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>23May</p> <p>Good afternoon Nicolene,<br /> Thank you for your response.<br /> Please be advised that once the fibre&nbsp;installation is complete&nbsp;with Vumatel, we will then send a representitive from&nbsp;webafrica&nbsp;to install the router at your premises.<br /> Rest assured that once your service is activated,&nbsp;you will then receive two months free internet usage.<br /> Should you have any further queries, please feel free to contact us at anytime and we will assist.<br /> Kind regards,<br /> Lyle Tomlinson</p>