JN
Jonathan N
1 reviews | Active since May 2018
08 Nov 2018, 14:54
Learn to follow through.
I don't know where to start
I phoned you on the 9th of October to cancel an installation. This was before any installation or billing even happened. I was assured it was cancelled.
I now receive a bill of R1800 circa from you???? So I call to rectify your problem and get greeted by someone laughing and not even listening to me in billing.
Thank goodness my company has call recording because I both recordings as proof.
This bill better go away and fast or Hello Peter will only be the start
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Replies (1)
Webafrica's replyOfficial
08 Nov 2018, 15:30Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Webafrica's reply08 Nov 2018, 15:30
Official
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica