Last chance to keep your customer

<p>I signed up for webafrica on 21 Feb. Very friendly service, quickly moved onto next phase to have telkom hook up our house with fibre. Telkom came, did their thing. But I still haven't heard anything from webafrica to come do final setup and config so we can go live. I have emailed multiple times, tried online chat which was a waste because no-one answered so they referred me back to email. I tried calling but there was no answer and eventually hung up after 8 minutes of holding to wait for anyone. No-one has called me back. The online status shows they are still waiting on telkom to do their bit - meanwhile telkom has long since come and installed fibre at our home. I have no idea how else to get hold of webafrica because emails, telephone, online chat doesn't work. </p> <p>Hopefully this channel works. If I hear nothing by next week I'm cancelling my order and going to telkom.</p>