Lack/poor support

Everytime I log a ticket with you guys, you hardly respond without me reminding you guys to do so. I am seriously sick and tired of the level of service from you guys and been constantly ignored via email and on social media.<br> <br> Yesterday and no support or response from phones or tickets or live chat and many of your clients had troubles contacting you guys too<br> <br> The lack of support during weekends is a major issue for me as well..<br> <br> Can someone reply to ticket ***? Was promised someone would get back to me yesterday and got nothing, no replies. Seriously not happy.<br> <br> I am sorry to say but I am thinking of moving to Axxess or Vox cause of your lack of support and service and how I am been treated as a client. I will be spreading the word to other people I know what horrible support I am getting from you guiys.