1 reviews | Active since Oct 2015
Lack of service for internet issue
I have an LTE package with Webafrica. My internet works great for the first month or two. Then all of a sudden my connection drops. Where currently i may as well not have internet at certain times because its so bad. I log a ticket and get a response. I do a whole bunch of tests, fill in a report and send it back. I get a response saying that it needs to go to somewhere else for further investigation. 1 MONTH later and 4/5 promises about being phoned back and here i am. Writing a review of **** service on HelloPeter. I honestly thought telkom service was rock bottom but hey, guess surprises are around every corner. This has single handily made me question my choice of service provider and in the new year i will be moving off to someone else at this rate.
Absolutely shocking....
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
