lack of customer service and dishonest

I am disappointed in the services I’ve received from Webafrica in their lack of communication and their dishonesty. I made an order for a new SIM card first week of January for delivery at my house.Its now the 30th of Jan and the parcel is still not been delivered . I have been making regular follow ups with their operations department and their courier company to track the parcel and to determine delivery. Every time I follow up am told excuses and the delivery gets pushed out. On the 29 I made a follow up since the last communication on the 17 Jan on delivery status and was promised urgent delivery since parcel has been outstanding.Today the 30th I followed up because I saw that it was 3 and no feedback was provided - I was told excuses again.

Again only when I call do I get all this nonsense excuses.

I would not recommend this type of service to anyone in all honesty.

My rating is 0 no star...Really horrible with communication and they honestly need to work on their customer service.