AM
Amogelang M
1 reviews | Active since Jan 2025
01 Jun 2026, 13:23
Lack of client service and Rude agent Jade S
<div>The lack of client care at Webafrica is appalling, your agents lack services and have not care at all , they respond to you like you are their mate , that’s if they respond at all and have the nerve to tell you there is nothing they can do for you ! Who ever hired Jade S , must have been doing her a favour cs what is this? ??? This person is sooo rude</div>
Helpful (0)
Replies (2)0
Replies (2)
Webafrica's replyOfficial
01 Jun 2026, 14:20Hi Amogelang,
We’re currently experiencing some technical limitations on the HelloPeter platform, which may affect how quickly we’re able to respond here. Our team is actively working to make sure everyone still gets the help they need as quickly as possible.
To avoid duplicate tickets and ensure we can resolve your query without delays, please send us a private message if you haven’t already spoken to one of our agents.
We’re here for you and ready to help. Support on this platform runs Monday to Friday, 08:00 to 17:00
Webafrica's reply01 Jun 2026, 14:20
Official
Hi Amogelang,
We’re currently experiencing some technical limitations on the HelloPeter platform, which may affect how quickly we’re able to respond here. Our team is actively working to make sure everyone still gets the help they need as quickly as possible.
To avoid duplicate tickets and ensure we can resolve your query without delays, please send us a private message if you haven’t already spoken to one of our agents.
We’re here for you and ready to help. Support on this platform runs Monday to Friday, 08:00 to 17:00
Webafrica's replyOfficial
01 Jun 2026, 14:26Hello Amogelang
We hear how upsetting this experience has been, and it’s not the level of care or professionalism we stand for. You should always feel respected, supported, and taken seriously when reaching out to us.
We hear how upsetting this experience has been, and it’s not the level of care or professionalism we stand for. You should always feel respected, supported, and taken seriously when reaching out to us.
We take feedback about our team very seriously, and this will be reviewed internally. Please share your registered email address via private message so we can investigate this fully, assist you directly, and make things right as quickly as possible.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply01 Jun 2026, 14:26
Official
Hello Amogelang
We hear how upsetting this experience has been, and it’s not the level of care or professionalism we stand for. You should always feel respected, supported, and taken seriously when reaching out to us.
We hear how upsetting this experience has been, and it’s not the level of care or professionalism we stand for. You should always feel respected, supported, and taken seriously when reaching out to us.
We take feedback about our team very seriously, and this will be reviewed internally. Please share your registered email address via private message so we can investigate this fully, assist you directly, and make things right as quickly as possible.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew