N
Nomhle
1 reviews | Active since Apr 2026
22 Apr 2026, 13:43
Keep changing agents...
Keep changing agents and you always have to keep reminding the current agent what you query is about
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
22 Apr 2026, 13:58Hello Nomhle,
We understand your frustration regarding having to deal with multiple agents and repeatedly explain your query, as this can be time-consuming and disruptive to your experience. This is not the seamless support we aim to provide.
Your feedback has been noted and will be shared with the Service Quality Team for review to help improve consistency and continuity in customer support interactions.
If you still require assistance, please feel free to send us a direct message on Hello Peter with your details, and our team will gladly assist you further.
Kind regards,
Webafrica Crew
We understand your frustration regarding having to deal with multiple agents and repeatedly explain your query, as this can be time-consuming and disruptive to your experience. This is not the seamless support we aim to provide.
Your feedback has been noted and will be shared with the Service Quality Team for review to help improve consistency and continuity in customer support interactions.
If you still require assistance, please feel free to send us a direct message on Hello Peter with your details, and our team will gladly assist you further.
Kind regards,
Webafrica Crew
Webafrica's reply22 Apr 2026, 13:58
Official
Hello Nomhle,
We understand your frustration regarding having to deal with multiple agents and repeatedly explain your query, as this can be time-consuming and disruptive to your experience. This is not the seamless support we aim to provide.
Your feedback has been noted and will be shared with the Service Quality Team for review to help improve consistency and continuity in customer support interactions.
If you still require assistance, please feel free to send us a direct message on Hello Peter with your details, and our team will gladly assist you further.
Kind regards,
Webafrica Crew
We understand your frustration regarding having to deal with multiple agents and repeatedly explain your query, as this can be time-consuming and disruptive to your experience. This is not the seamless support we aim to provide.
Your feedback has been noted and will be shared with the Service Quality Team for review to help improve consistency and continuity in customer support interactions.
If you still require assistance, please feel free to send us a direct message on Hello Peter with your details, and our team will gladly assist you further.
Kind regards,
Webafrica Crew