D
Derik
1 reviews | Active since Sept 2026
10 Sept 2026, 10:34
Keenan from the help...
Keenan from the helpdesk was extremely helpful and professional, giving me an alternative to cancelation.
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Webafrica's replyOfficial
10 Sept 2026, 10:56Hi Derik,
It’s great to hear that Keenan took the time to understand your situation and helped you explore an option that suited your needs. His professional approach clearly made a positive difference to your experience. We’ll be sure to share your feedback with him and keep encouraging our teams to find practical solutions that put customers in a better position.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
It’s great to hear that Keenan took the time to understand your situation and helped you explore an option that suited your needs. His professional approach clearly made a positive difference to your experience. We’ll be sure to share your feedback with him and keep encouraging our teams to find practical solutions that put customers in a better position.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica's reply10 Sept 2026, 10:56
Official
Hi Derik,
It’s great to hear that Keenan took the time to understand your situation and helped you explore an option that suited your needs. His professional approach clearly made a positive difference to your experience. We’ll be sure to share your feedback with him and keep encouraging our teams to find practical solutions that put customers in a better position.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
It’s great to hear that Keenan took the time to understand your situation and helped you explore an option that suited your needs. His professional approach clearly made a positive difference to your experience. We’ll be sure to share your feedback with him and keep encouraging our teams to find practical solutions that put customers in a better position.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew