Just wait! We know it is not your fault, but it is what it is! Accept it!

Waited about a week to be called for an appointment. Appoint time and date came no-one pitched to do installation. I query it as get told it will still happen there is just a few hours delay. Today after no response I am told I must wait another 6 days with a new appointment date and time as if I agreed to it. Chatted with three agents Courtney, Melissa and Layaan and being a former national complaints manager of a top 100 company of SA who chooses to live in Mitchell's Plain I felt how it feels like to be treated like you a nobody based on where you from.