Just fix my ****** WiFi NOW

Web Africa - my WiFi is down. There aren't any billing issues. You're unreachable - if you're unavailable on all platforms on Sundays, perhaps Willie the robotch should leave a message and deny customers access to Live Chat instead of saying sorry every 15 minutes. I was on Live Chat and was cut off after two hours. Can you imagine how furious I am. Your service is poor. Connect me within the hour.