Joke of service webafrica

Hi, all after investigating and doing my home working and seeing how proactive webafrica was in the hand over between cellc and telkom I was impressed.

Well that impression was short lived I canceled my agreement with vox, biggest mistake ever to take a package with webafrica the uncapped telkom for R899. Holly molly best deal out get my packages delivered paid for it my self R200 some change all is good. Now vox on the dot midnight switch off the lte wait 24 hours for my new router to kick in nothing! Ok call no its 48 hours ok wait 48 hours hmmmm nothing. No friday night 6pm ok cool call no that department is closed for the day when you wake up Saturday morning it will be on cool wake up to not such a good morning call support which are useless cant help you that department is closed cool they escalate everything by the way not sure where we rather not ask... any what's app on monday Carla refuses to respond she is for ever transferring my what's app chats to another agent Layaan is either the best **** or ******** first she says my service will be on tonight then she says she has escalated it then a brand manager will call well non of that happens. Called support spoke to many agents till I spoke to mr Ricardo sir will get feedback to you by 17.30 ok call sounds awesome just like all the other false promises but cool. Call in at 6pm no his gone home for the day he will be back tomorrow.

IN SHORT IF YOU HAVE LOADS OF MONEY TO WASTE LIKE I HAVE ON AIR TIME IN CALLING AND DATA IN WHATS APPING THEM AS WELL AS GETTING A PREPAID LTE SIM WHILE YOU WAIT FOR WEBAFRICA THEN SIGN UP IF NOT YOU LOST...AND THE WAIT CONTINUES!!! WHAT A JOKE OF A SERVICE