Jaun

Worst support service around, spent hours locating fault only to concede this would need to be escalated to Vumatel estimated repair 24 to 72 hrs ticket #*** fault #123972. response received daily "Your fault has now exceeded our standard service level agreement timeframe. Due to the nature of your fault, it has now been escalated to our EXCO Team...

this has never been fixed and the ticket was closed more than a month later.