1 reviews | Active since Jul 2012
'I've seen milk turn faster!'
1. Email to Webafrica's support team go unanswered! 2. Same 'cut and paste' response when you query or complain! 3. Poor Customer Care service overall!
My internet hasn't even been installed yet and Webafrica insists on activating my account and charging me. When I questioned this, they simply said I must apply for a credit. *******ion and ***** at its very best! Well done Webafrica! Your outfit isn't going to survive for very long with that attitude!
Pathetic!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah