R
Ruwayda
1 reviews | Active since Apr 2026
23 Apr 2026, 09:15
ive made payment on ...
ive made payment on my account and i was assured that it will be switch on its been 5days later I am still offline
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Replies (1)Webafrica's replyOfficial
23 Apr 2026, 09:20Hi Ruwayda, we understand how frustrating it is to still be offline 5 days after making a payment, especially after being assured the service would be restored.Your account appears to be active on our side. If you’re still unable to connect, please restart your router and allow it a few minutes to fully reconnect, as this often helps re-establish the line after activation.If the issue continues after restarting, please let us know so it can be checked further for you.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply23 Apr 2026, 09:20
Official
Hi Ruwayda, we understand how frustrating it is to still be offline 5 days after making a payment, especially after being assured the service would be restored.Your account appears to be active on our side. If you’re still unable to connect, please restart your router and allow it a few minutes to fully reconnect, as this often helps re-establish the line after activation.If the issue continues after restarting, please let us know so it can be checked further for you.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
