I've experienced a v...

 Hello  Talente.  Thanks for your patience while waiting for your installation. We understand how frustrating a two-week delay can be, especially when you are expecting to get connected without unnecessary hold-ups. We can see that our Order Activation team connected with you on WhatsApp earlier today and that a premise creation request (***) has been logged with Openserve to enable the installation at your address. This is an important step to get your service moving forward. That said, we recognise that the wait so far has not met expectations, and we truly appreciate you flagging this. We are keeping a close eye on this process and will continue to follow up to ensure progress is made as quickly as possible. We are here with you every step of the way, and we will keep pushing to get your installation completed without further delays. If you need any updates in the meantime, feel free to reach out here at any time. 

Warm regards, 
Webafrica Crew