NM
Noxolo M
1 reviews | Active since Sept 2026
13 Sept 2026, 16:38
I’ve been with Webafrica for about two years now, and they have consistently provided exceptional service
I’ve been with Webafrica for about two years now, and they have consistently provided exceptional service. I experienced some connectivity issues this morning and was promptly assisted by an agent who was incredibly kind, patient, and thorough. They took the time to guide me through each troubleshooting step with clear instructions, and my connection was restored promptly. What stood out to me was that the agent went the extra mile by explaining what I should do should I experience a similar issue in the future. That level of care and willingness to assist really speaks to the quality of their customer service. Lovely service from the Webafrica team! Thank you Bandlakazi!
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Webafrica's replyOfficial
14 Sept 2026, 09:59Hello Noxolo
Thank you for such thoughtful feedback! 💗 We’re delighted to hear that Bandlakazi was able to turn a frustrating connectivity issue into a positive experience by patiently guiding you through each step and making sure everything was clear along the way.
Thank you for such thoughtful feedback! 💗 We’re delighted to hear that Bandlakazi was able to turn a frustrating connectivity issue into a positive experience by patiently guiding you through each step and making sure everything was clear along the way.
We especially love hearing that they took the extra time to show you what to do if a similar issue comes up again. That kind of care and knowledge-sharing is exactly what we want every customer to experience. We’ll be sure to pass your lovely recognition on to Bandlakazi and the team. 🌸
And when you need to manage things on the go, the Webafrica App gives you another handy way to keep an eye on your account and access support options from your phone. 📱
Thank you for being part of the Webafrica Crew for the past two years! 💕
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply14 Sept 2026, 09:59
Official
Hello Noxolo
Thank you for such thoughtful feedback! 💗 We’re delighted to hear that Bandlakazi was able to turn a frustrating connectivity issue into a positive experience by patiently guiding you through each step and making sure everything was clear along the way.
Thank you for such thoughtful feedback! 💗 We’re delighted to hear that Bandlakazi was able to turn a frustrating connectivity issue into a positive experience by patiently guiding you through each step and making sure everything was clear along the way.
We especially love hearing that they took the extra time to show you what to do if a similar issue comes up again. That kind of care and knowledge-sharing is exactly what we want every customer to experience. We’ll be sure to pass your lovely recognition on to Bandlakazi and the team. 🌸
And when you need to manage things on the go, the Webafrica App gives you another handy way to keep an eye on your account and access support options from your phone. 📱
Thank you for being part of the Webafrica Crew for the past two years! 💕
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew