TM
Thandiwe M
1 reviews | Active since Feb 2025
11 Sept 2026, 11:30
I’ve been using Webafrica for over a year now and the network is good, I can have multiple devices streaming at the same time with no issues
I’ve been using Webafrica for over a year now and the network is good, I can have multiple devices streaming at the same time with no issues. They could just improve their customer service response time, I think they need to hire more people. However I seldom need to chat to CS so it means they are doing something right
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Webafrica's replyOfficial
11 Sept 2026, 11:33Hi Thandiwe,
It’s great to hear that you’ve been enjoying a good Webafrica connection for over a year and that you can have multiple devices streaming at the same time without any issues. We also appreciate your honest feedback about our customer service response times. It’s encouraging to hear that you rarely need to contact support, and we’re glad your overall experience has been a positive one.
It’s great to hear that you’ve been enjoying a good Webafrica connection for over a year and that you can have multiple devices streaming at the same time without any issues. We also appreciate your honest feedback about our customer service response times. It’s encouraging to hear that you rarely need to contact support, and we’re glad your overall experience has been a positive one.
Keep track of your connection and manage your fibre with the Webafrica App (v2.1.15).
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply11 Sept 2026, 11:33
Official
Hi Thandiwe,
It’s great to hear that you’ve been enjoying a good Webafrica connection for over a year and that you can have multiple devices streaming at the same time without any issues. We also appreciate your honest feedback about our customer service response times. It’s encouraging to hear that you rarely need to contact support, and we’re glad your overall experience has been a positive one.
It’s great to hear that you’ve been enjoying a good Webafrica connection for over a year and that you can have multiple devices streaming at the same time without any issues. We also appreciate your honest feedback about our customer service response times. It’s encouraging to hear that you rarely need to contact support, and we’re glad your overall experience has been a positive one.
Keep track of your connection and manage your fibre with the Webafrica App (v2.1.15).
Warm regards,
Webafrica Crew
Webafrica Crew