P
Philani
1 reviews | Active since Mar 2026
08 May 2026, 10:22
I've been overcharge...
I've been overcharged on my account with them and I'm trying to explain to them but they seems not helpful at all
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Replies (1)
Webafrica's replyOfficial
08 May 2026, 10:58Hi Philani,
We understand how frustrating it is to feel overcharged and then struggle to get the assistance you need, especially when you’re trying to explain the situation and don’t feel supported. We acknowledge the inconvenience this has caused.
We’ve requested for our Finance Team to review your account and reach out to you directly to look into the charges and provide clarity or correction where needed. This will ensure the matter is properly assessed and addressed.
If you need any additional assistance, you’re welcome to reach out to us again via Hello Peter, and we’ll be happy to help.
Warm regards,
Webafrica Crew
We understand how frustrating it is to feel overcharged and then struggle to get the assistance you need, especially when you’re trying to explain the situation and don’t feel supported. We acknowledge the inconvenience this has caused.
We’ve requested for our Finance Team to review your account and reach out to you directly to look into the charges and provide clarity or correction where needed. This will ensure the matter is properly assessed and addressed.
If you need any additional assistance, you’re welcome to reach out to us again via Hello Peter, and we’ll be happy to help.
Warm regards,
Webafrica Crew
Webafrica's reply08 May 2026, 10:58
Official
Hi Philani,
We understand how frustrating it is to feel overcharged and then struggle to get the assistance you need, especially when you’re trying to explain the situation and don’t feel supported. We acknowledge the inconvenience this has caused.
We’ve requested for our Finance Team to review your account and reach out to you directly to look into the charges and provide clarity or correction where needed. This will ensure the matter is properly assessed and addressed.
If you need any additional assistance, you’re welcome to reach out to us again via Hello Peter, and we’ll be happy to help.
Warm regards,
Webafrica Crew
We understand how frustrating it is to feel overcharged and then struggle to get the assistance you need, especially when you’re trying to explain the situation and don’t feel supported. We acknowledge the inconvenience this has caused.
We’ve requested for our Finance Team to review your account and reach out to you directly to look into the charges and provide clarity or correction where needed. This will ensure the matter is properly assessed and addressed.
If you need any additional assistance, you’re welcome to reach out to us again via Hello Peter, and we’ll be happy to help.
Warm regards,
Webafrica Crew