BB
Busisiwe B
1 reviews | Active since Mar 2026
10 Mar 2026, 15:47
It works perfectly fine with awesome full speed network
It works perfectly fine with awesome full speed network. I highly recommend it to everyone. But we seem to not be able to connect when theres loadshedding
Helpful (0)
Replies (2)0
Replies (2)
Webafrica's replyOfficial
10 Mar 2026, 16:07Hey Busisiwe! Thank you for your wonderful feedback! 😊 We’re glad to hear you’re enjoying the full-speed network and appreciate your recommendation. We’ll continue working to make your experience as seamless as possible, even during loadshedding. T^
Webafrica's reply10 Mar 2026, 16:07
Official
Hey Busisiwe! Thank you for your wonderful feedback! 😊 We’re glad to hear you’re enjoying the full-speed network and appreciate your recommendation. We’ll continue working to make your experience as seamless as possible, even during loadshedding. T^
Webafrica's replyOfficial
10 Mar 2026, 16:08Hello Busisiwe. Thank you for the fantastic feedback! We’re delighted to hear that you’re enjoying a fast and reliable connection, and we really appreciate your recommendation.
Regarding the impact of loadshedding, this can sometimes affect fibre equipment or your home’s power supply, which may temporarily disrupt your connection. Here are a few tips to help maintain connectivity during these times:
- Use a UPS (Uninterruptible Power Supply) – Connecting your router and ONT to a UPS can keep your equipment powered during short power outages.
- Check router placement and connections – Ensure your fibre equipment is securely connected and in a well-ventilated area to prevent issues when power returns.
- Restart after power restoration – If the connection drops during loadshedding, a quick restart of your router and ONT usually restores full speed quickly.
- Keep firmware updated – Ensuring your router has the latest updates can help with stability after power interruptions.
Following these steps can help reduce any possible downtime and keep you online even during loadshedding. R^
Webafrica's reply10 Mar 2026, 16:08
Official
Hello Busisiwe. Thank you for the fantastic feedback! We’re delighted to hear that you’re enjoying a fast and reliable connection, and we really appreciate your recommendation.
Regarding the impact of loadshedding, this can sometimes affect fibre equipment or your home’s power supply, which may temporarily disrupt your connection. Here are a few tips to help maintain connectivity during these times:
- Use a UPS (Uninterruptible Power Supply) – Connecting your router and ONT to a UPS can keep your equipment powered during short power outages.
- Check router placement and connections – Ensure your fibre equipment is securely connected and in a well-ventilated area to prevent issues when power returns.
- Restart after power restoration – If the connection drops during loadshedding, a quick restart of your router and ONT usually restores full speed quickly.
- Keep firmware updated – Ensuring your router has the latest updates can help with stability after power interruptions.
Following these steps can help reduce any possible downtime and keep you online even during loadshedding. R^