LS
Lehohonolo S

1 reviews | Active since May 2023

11 Sept 2026, 19:13

It was okay at first...

It was okay at first, i am not sure whats wrong since the past week

0
Replies (1)
Webafrica
Webafrica's reply14 Sept 2026, 08:46
Official
Hi Lehohonolo,

We understand how frustrating it must be to experience connectivity issues after previously having a stable service, especially when you're relying on a consistent internet connection.  We`ve confirmed that a fault has already been logged with the network provider and remains under active investigation. Our Faults Team is actively following up on the fault and will continue engaging with the network provider as the matter progresses. Further feedback will be provided as updates become available. The team is committed to seeing it through to resolution so that your service can be restored to the level you expect.Should you require any additional assistance, please feel free to continue engaging with us via direct message, and we'll gladly assist.

Warm regards,
Webafrica Crew