H
Hein
1 reviews | Active since Mar 2026
25 Mar 2026, 19:56
It was alright but a...
It was alright but also had to contact them alot regarding reactivation but they where very helpful and lines to talk to agents are long especially sales they need to perhaps hire more in that department then in technical cause there the line is answered quickly
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Replies (1)
Webafrica's replyOfficial
26 Mar 2026, 08:57 Hi Hein, Thank you for sharing your experience with us. We really appreciate the honest feedback. We understand that needing to reach out multiple times for reactivation, along with longer wait times on the sales line, can be frustrating. Your time matters, and we hear you on that. We’re really glad to hear that, when you did get through, the team was helpful and able to assist you. That’s always our goal, to make sure you feel supported every step of the way. Your feedback around response times, especially for sales, is incredibly valuable and helps us see where we can improve the overall experience. We’re continuously working on balancing our teams to make sure you get quick, efficient support across the board. If there’s anything we can still assist with or help streamline for you going forward, please feel free to reach out. We’re here to make things as smooth and hassle-free as possible.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply26 Mar 2026, 08:57
Official
Hi Hein, Thank you for sharing your experience with us. We really appreciate the honest feedback. We understand that needing to reach out multiple times for reactivation, along with longer wait times on the sales line, can be frustrating. Your time matters, and we hear you on that. We’re really glad to hear that, when you did get through, the team was helpful and able to assist you. That’s always our goal, to make sure you feel supported every step of the way. Your feedback around response times, especially for sales, is incredibly valuable and helps us see where we can improve the overall experience. We’re continuously working on balancing our teams to make sure you get quick, efficient support across the board. If there’s anything we can still assist with or help streamline for you going forward, please feel free to reach out. We’re here to make things as smooth and hassle-free as possible.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew