MN
Morgan N

1 reviews | Active since Dec 2013

18 May 2026, 17:13

It was a very good experience with regard to my current situation

It was a very good experience with regard to my current situation. However, I can not get them to reduce my subscription as I am a pensioner

0
Replies (1)
Webafrica
Webafrica's reply19 May 2026, 08:21
Official
Hi Morgan,  
We’re really glad to hear that your overall experience has still been a positive one, especially considering your current situation. We also completely understand your concern around subscription costs and the importance of finding an option that feels more manageable as a pensioner. 
There may be alternative packages or downgrade options available depending on the network and product linked to your line, and we’d like to look into that properly for you. Please send us a direct message with your account details so the team can review your current package and assist with the best available options for your needs. 
Warm regards,
 Webafrica Crew