It was a super seemless process, I didn't have to wait 5hrs to get feedback or assistance

Hi Afika,  

We’re really pleased to hear that the process was seamless and that you received prompt assistance without unnecessary delays. It’s great to know that Heinrich was able to take ownership of your request and see it through efficiently and without hesitation. 

Thank you for taking the time to share your positive experience with us, we truly appreciate the feedback. 

Warm regards,
 Webafrica Crew