It took time to get ...

Hi  Janie,

Thank you for sharing your experience. We understand how frustrating it can be when updates or changes take longer than expected, and we truly appreciate your patience as you waited for assistance.

We’ve shared your feedback with the Service Quality Team so they can continue looking for ways to improve response times and make the update process smoother for all our customers. If you need any guidance or support with the app, you can reach out on Hello Peter, and our team will be ready to assist you.

We’ll continue working to provide faster and more efficient service so that managing your account is seamless.

Kind regards,
Webafrica Team