LV
Liezel V
1 reviews | Active since Jun 2018
13 May 2026, 16:03
It took a while to get to an agent due to high call/ticket volume
It took a while to get to an agent due to high call/ticket volume. But Clint A made up for it in spades! Professional and friendly, taking care to answer all my questions, he got it done!!
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Replies (1)
Webafrica's replyOfficial
13 May 2026, 16:08Hi Liezel,
Thank you for sharing this feedback with us. Even with the initial wait, it’s clear that once you were assisted, the experience made a real difference, having someone take the time to answer your questions thoroughly and see the issue through can completely turn things around.
Your comments about Clint A will be shared with our Service Quality Team for recognition, as they highlight the value of professionalism, friendliness, and clear communication when it matters most.
We’ll keep reinforcing this standard of support so more interactions deliver the same level of confidence and resolution you experienced.
Warm regards,
Webafrica Crew
Thank you for sharing this feedback with us. Even with the initial wait, it’s clear that once you were assisted, the experience made a real difference, having someone take the time to answer your questions thoroughly and see the issue through can completely turn things around.
Your comments about Clint A will be shared with our Service Quality Team for recognition, as they highlight the value of professionalism, friendliness, and clear communication when it matters most.
We’ll keep reinforcing this standard of support so more interactions deliver the same level of confidence and resolution you experienced.
Warm regards,
Webafrica Crew
Webafrica's reply13 May 2026, 16:08
Official
Hi Liezel,
Thank you for sharing this feedback with us. Even with the initial wait, it’s clear that once you were assisted, the experience made a real difference, having someone take the time to answer your questions thoroughly and see the issue through can completely turn things around.
Your comments about Clint A will be shared with our Service Quality Team for recognition, as they highlight the value of professionalism, friendliness, and clear communication when it matters most.
We’ll keep reinforcing this standard of support so more interactions deliver the same level of confidence and resolution you experienced.
Warm regards,
Webafrica Crew
Thank you for sharing this feedback with us. Even with the initial wait, it’s clear that once you were assisted, the experience made a real difference, having someone take the time to answer your questions thoroughly and see the issue through can completely turn things around.
Your comments about Clint A will be shared with our Service Quality Team for recognition, as they highlight the value of professionalism, friendliness, and clear communication when it matters most.
We’ll keep reinforcing this standard of support so more interactions deliver the same level of confidence and resolution you experienced.
Warm regards,
Webafrica Crew