It takes far too long to chat to an agent

Hi Ross,

We understand how frustrating it can be to wait such a long time to reach an agent. Spending 2.5 hours waiting for support can be exhausting, and it’s completely understandable that this would be upsetting. Your feedback highlights an area where we need to improve, and we truly appreciate you sharing your experience.

If you still require assistance, please send us a direct message on Hello Peter with a brief description of the issue, and our team will ensure it’s addressed as quickly as possible.

Thank you for your patience, and for bringing this to our attention.

Kind regards,
Webafrica Team