It started off very ...

Hi Morita
Thanks for sharing your experience with us 😊We’re really sorry to hear that the start of your journey wasn’t great; that’s not the standard we aim for. At the same time, we’re glad Ashmika was able to step in and provide the helpful support you needed.We’ll be sure to pass your feedback on to her; recognition like this means a lot. We’re also taking your initial experience on board so we can keep improving consistency across all interactions.We appreciate you allowing us to turn things around.

Warm regards, 
Webafrica Crew