T
Thabiso
1 reviews | Active since Aug 2026
26 Aug 2026, 17:28
It is great, the com...
It is great, the communication from the staff is very excellent, and the activation was quick, literally the whole process was so smooth and easy, I’d only recommend improvement on the gps locator when someone is still applying for the WiFi, I only had trouble with putting in my address but everything else was wonderful
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Webafrica's replyOfficial
27 Aug 2026, 08:22Hi Thabiso,
We're delighted to know that your overall experience was smooth, from the communication you received to the speed of the activation. It's especially encouraging to hear that the process felt straightforward and well managed. We also appreciate you highlighting the difficulty you experienced with the GPS locator when entering your address. Feedback like this is valuable as we look for ways to make the application journey even more intuitive. We’ll keep refining the experience from application through activation, while making sure the parts that already work well continue to set the standard.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
We're delighted to know that your overall experience was smooth, from the communication you received to the speed of the activation. It's especially encouraging to hear that the process felt straightforward and well managed. We also appreciate you highlighting the difficulty you experienced with the GPS locator when entering your address. Feedback like this is valuable as we look for ways to make the application journey even more intuitive. We’ll keep refining the experience from application through activation, while making sure the parts that already work well continue to set the standard.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Webafrica's reply27 Aug 2026, 08:22
Official
Hi Thabiso,
We're delighted to know that your overall experience was smooth, from the communication you received to the speed of the activation. It's especially encouraging to hear that the process felt straightforward and well managed. We also appreciate you highlighting the difficulty you experienced with the GPS locator when entering your address. Feedback like this is valuable as we look for ways to make the application journey even more intuitive. We’ll keep refining the experience from application through activation, while making sure the parts that already work well continue to set the standard.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
We're delighted to know that your overall experience was smooth, from the communication you received to the speed of the activation. It's especially encouraging to hear that the process felt straightforward and well managed. We also appreciate you highlighting the difficulty you experienced with the GPS locator when entering your address. Feedback like this is valuable as we look for ways to make the application journey even more intuitive. We’ll keep refining the experience from application through activation, while making sure the parts that already work well continue to set the standard.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew