T
Thembela
1 reviews | Active since Sept 2026
02 Sept 2026, 19:01
It an excellent fibre
It an excellent fibre. They are quick to connect to an agent online. Enquiries resolved on time. Staff is veey professional and knowledgable. They can improve on the range that ir covers. My house is not big but the network does not cover all rooms
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Webafrica's replyOfficial
03 Sept 2026, 08:51Hi Thembela,
We’re pleased to hear that you’ve had a positive experience with your fibre service and that our online support has been accessible, professional and effective when you’ve needed assistance.We also appreciate you highlighting the Wi-Fi coverage in your home. While the fibre connection itself may be performing well, coverage throughout a property can be affected by factors such as walls, room layout and the router’s position. Your feedback is useful in helping us understand where customers may need more support with getting the best coverage throughout their homes.We’ll keep working to make both the service and the support experience as seamless as possible, wherever you are in your home.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
We’re pleased to hear that you’ve had a positive experience with your fibre service and that our online support has been accessible, professional and effective when you’ve needed assistance.We also appreciate you highlighting the Wi-Fi coverage in your home. While the fibre connection itself may be performing well, coverage throughout a property can be affected by factors such as walls, room layout and the router’s position. Your feedback is useful in helping us understand where customers may need more support with getting the best coverage throughout their homes.We’ll keep working to make both the service and the support experience as seamless as possible, wherever you are in your home.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica's reply03 Sept 2026, 08:51
Official
Hi Thembela,
We’re pleased to hear that you’ve had a positive experience with your fibre service and that our online support has been accessible, professional and effective when you’ve needed assistance.We also appreciate you highlighting the Wi-Fi coverage in your home. While the fibre connection itself may be performing well, coverage throughout a property can be affected by factors such as walls, room layout and the router’s position. Your feedback is useful in helping us understand where customers may need more support with getting the best coverage throughout their homes.We’ll keep working to make both the service and the support experience as seamless as possible, wherever you are in your home.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
We’re pleased to hear that you’ve had a positive experience with your fibre service and that our online support has been accessible, professional and effective when you’ve needed assistance.We also appreciate you highlighting the Wi-Fi coverage in your home. While the fibre connection itself may be performing well, coverage throughout a property can be affected by factors such as walls, room layout and the router’s position. Your feedback is useful in helping us understand where customers may need more support with getting the best coverage throughout their homes.We’ll keep working to make both the service and the support experience as seamless as possible, wherever you are in your home.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew