C
Craig
1 reviews | Active since Aug 2026
29 Aug 2026, 09:44
ISP Webafrica agents...
ISP Webafrica agents very helpful but the provider Vumatel could take a while to sort things out
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Replies (1)
Webafrica's replyOfficial
31 Aug 2026, 10:18Hi Craig,
It’s encouraging to hear that our agents have been helpful when you’ve needed assistance. We also understand that delays while waiting for the underlying network provider to address an issue can be frustrating, particularly when you’re eager to have your service restored. We’ll continue doing what we can on our side to keep customers informed, follow up with the relevant network provider and help move matters towards resolution as efficiently as possible.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
It’s encouraging to hear that our agents have been helpful when you’ve needed assistance. We also understand that delays while waiting for the underlying network provider to address an issue can be frustrating, particularly when you’re eager to have your service restored. We’ll continue doing what we can on our side to keep customers informed, follow up with the relevant network provider and help move matters towards resolution as efficiently as possible.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Best regards,
Webafrica's reply31 Aug 2026, 10:18
Official
Hi Craig,
It’s encouraging to hear that our agents have been helpful when you’ve needed assistance. We also understand that delays while waiting for the underlying network provider to address an issue can be frustrating, particularly when you’re eager to have your service restored. We’ll continue doing what we can on our side to keep customers informed, follow up with the relevant network provider and help move matters towards resolution as efficiently as possible.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
It’s encouraging to hear that our agents have been helpful when you’ve needed assistance. We also understand that delays while waiting for the underlying network provider to address an issue can be frustrating, particularly when you’re eager to have your service restored. We’ll continue doing what we can on our side to keep customers informed, follow up with the relevant network provider and help move matters towards resolution as efficiently as possible.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Best regards,