1 reviews | Active since Apr 2015
ISP supposed to work with Telkom on our behalf, yields no result
Day 32 of no internet due to a cable that needed to be replaced. Webafrica is well aware of the problem, I have asked them to sort it out with Telkom, but all they keep telling me is that they will phone me back, which they never do. I have since learned of others in Kuilsriver who also needed a cable replaced and Telkom replaced it within the week. The difference is their service provider is MWEB who was able to negotiate Telkom into fixing the problem. I pay webafrica for the month of January even though they did nothing during this time.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah