1 reviews | Active since Mar 2018
ISP - Irresponsible Service Provider
It has been a year of 20 to 30 minute of the worst on hold music while trying to reach a real person in WebAfrica's contact center. It literally takes two to three days to reach the attention of anyone for assistance. Don't even bother with email or their chat facility in order to seek assistance; Men, you have more chance of falling pregnant.
I have, this morning, canceled my service. They have a cheek in that they still want 30days cancellation notice.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica