1 reviews | Active since Dec 2015
ISP from Hell - Webafrica
I tried to sign up with Webafrica, the biggest mistake in my life. I wanted to move from Afrihost to another ISP and Webafrica was very competitive. I signed up and before paying the initiation fee decided to remain with Afrihost. Webafrica continuously asked me for the initiation fee and debit other authorization. I called and emailed Webafrica to cancel the application as I decided to stay with Afrihost. It is next to impossible to get the the cancellations department and there is no email address on their website to cancel I sent an email to their info account and heard nothing in return. I then noticed debit orders coming off my bank account for the initiation fee...the first one was for something like R250, which i disputed and stopped at the bank, the next month another debit order for R300 which I disputed and cancelled the debit order and this month again another debit order for R349.00. This is ******** you cannot deduct monies from people's account for no services rendered. You cannot run a business where you make if so difficult to cancel that people would rather just pay. This is ********* and should stop immediately. I want all my information from their systems deleted and want nothing to do with them.
