JC
Jacques C
1 reviews | Active since May 2009
02 Sept 2015, 14:54
Is WebAfrica the worst ISP ?
Dear webAfrica, I am having a nightmare of month with you guys.<br> <br> I had a trial run in Aug 2015 to test a 2mb line vs 4mb line. It was done without waiting. Then I had endless billing issues as support did things, and invoices were made.<br> <br> I was credited.<br> <br> Now in sept where I asked to be on a 4mb line from the 1st, now I hear Telkom must come out. And I get billed asap.<br> <br> WAKE UP .... You are working with people's money.
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Replies (1)Webafrica's replyOfficial
09 Sept 2015, 10:49Hello 083j,
Hi Jacques,
I have investigated your account and can confirm that Ruan is assisting you and resolving any open disputes,
If you do require any urgent attention on any requests, kindly let him know as he has taken ownership of your account,
Kind Regards,
Mujeeb
Online Team
Hi Jacques,
I have investigated your account and can confirm that Ruan is assisting you and resolving any open disputes,
If you do require any urgent attention on any requests, kindly let him know as he has taken ownership of your account,
Kind Regards,
Mujeeb
Online Team
Webafrica's reply09 Sept 2015, 10:49
Official
Hello 083j,
Hi Jacques,
I have investigated your account and can confirm that Ruan is assisting you and resolving any open disputes,
If you do require any urgent attention on any requests, kindly let him know as he has taken ownership of your account,
Kind Regards,
Mujeeb
Online Team
Hi Jacques,
I have investigated your account and can confirm that Ruan is assisting you and resolving any open disputes,
If you do require any urgent attention on any requests, kindly let him know as he has taken ownership of your account,
Kind Regards,
Mujeeb
Online Team
