Is this even a business???

So webafrica decided to cancel my fibre service for no apparent reason, when I finally spoke to someone after 2 hours of holding on the line, I was told that a whole new service had to be ordered, a few days later I was called by a technician who said he had to come do an installation, I informed the technician that all the infrastructure is already in place as I had been using the fibre already, every single day I'm on the line with webafrica for at least 3 hours trying to get them to just activate the service, I get *********** agents who transfer me to even more *********** agents, it's been a week now waiting for service activation, I called this morning because the call center weekend hours are from 8 am to 6 pm or so they say because there's absolutely no agents answering the phone... Will definitely be moving to another ISP, what a piece of **** company, oh how I'm going to spread the word of your pathetic service every chance I get!!!!