1 reviews | Active since Mar 2009
Is this a sign of things to come?
<p>I am a new fibre client of Webafrica, and I have been trying to get through to them for days to discuss the installation of my fibre. Their phone line is never answered</p> <p>I sent an email via their website on Wednesday at 8:40am and nobody has rep****</p> <p>This certainly makes me very uneasy as a new client. Is this a sign of the service I am to expect in the future?</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses. Please confirm order number - to ensure no further delay with support on this
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses. Please confirm order number - to ensure no further delay with support on this
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Unbelievable. Still not a phone call. Still not an email
Unbelievable. Still not a phone call. Still not an email