G
Godwin
1 reviews | Active since Mar 2026
22 Mar 2026, 14:38
Is awesome to use bu...
Is awesome to use but sometimes my Tv goes offline and I can’t stream
Helpful (0)
Replies (1)0
Replies (1)Webafrica's replyOfficial
23 Mar 2026, 11:44 Hello Godwin,
We understand how frustrating it can be when your TV goes offline and streaming is interrupted. We acknowledge that this can be disruptive, especially when you’re trying to enjoy your favourite shows. To help narrow down the cause, we recommend checking whether other devices are also experiencing connectivity issues or if it’s just your TV. You can also try connecting only the TV while disconnecting other devices to see if the problem persists. This will help determine whether the issue might be related to other devices affecting your connection or specific to the TV itself. If you require any further assistance, please send a direct message via Hello Peter with your email address or cellphone number linked to your Webafrica account, or your account number, so our team can take a closer look and assist you further.
Warm regards,
Webafrica Crew
We understand how frustrating it can be when your TV goes offline and streaming is interrupted. We acknowledge that this can be disruptive, especially when you’re trying to enjoy your favourite shows. To help narrow down the cause, we recommend checking whether other devices are also experiencing connectivity issues or if it’s just your TV. You can also try connecting only the TV while disconnecting other devices to see if the problem persists. This will help determine whether the issue might be related to other devices affecting your connection or specific to the TV itself. If you require any further assistance, please send a direct message via Hello Peter with your email address or cellphone number linked to your Webafrica account, or your account number, so our team can take a closer look and assist you further.
Warm regards,
Webafrica Crew
Webafrica's reply23 Mar 2026, 11:44
Official
Hello Godwin,
We understand how frustrating it can be when your TV goes offline and streaming is interrupted. We acknowledge that this can be disruptive, especially when you’re trying to enjoy your favourite shows. To help narrow down the cause, we recommend checking whether other devices are also experiencing connectivity issues or if it’s just your TV. You can also try connecting only the TV while disconnecting other devices to see if the problem persists. This will help determine whether the issue might be related to other devices affecting your connection or specific to the TV itself. If you require any further assistance, please send a direct message via Hello Peter with your email address or cellphone number linked to your Webafrica account, or your account number, so our team can take a closer look and assist you further.
Warm regards,
Webafrica Crew
We understand how frustrating it can be when your TV goes offline and streaming is interrupted. We acknowledge that this can be disruptive, especially when you’re trying to enjoy your favourite shows. To help narrow down the cause, we recommend checking whether other devices are also experiencing connectivity issues or if it’s just your TV. You can also try connecting only the TV while disconnecting other devices to see if the problem persists. This will help determine whether the issue might be related to other devices affecting your connection or specific to the TV itself. If you require any further assistance, please send a direct message via Hello Peter with your email address or cellphone number linked to your Webafrica account, or your account number, so our team can take a closer look and assist you further.
Warm regards,
Webafrica Crew
