Is anyone there webafrica???

Webafrica. Where to start. Your whatsapp service isn’t working. I cant get though to anyone or on the phone. I wait 3-5 hours for someone to assist me on whatsapp. I left my previous ISP and they released my line on the 31st and i have yet to hear from Webafrica. I have lost a days work on the 1st of June and today is the second day that i will possibly lose because someone somewhere is ***********.