IRRITATION

I placed an order on the 8th of January 2026 after being misled that there is service in my area and they requested an upfront payment in order to process the order. I made a payment of R1 248.00 on the 12th of January 2026.

I started making a follow up on the 13th of January on whatsapp , i was told on the 14th of January that my order has been cancelled as the speed i ordered was unavailable and referred to another agent for an alternative, afterwhich i was advised that they have no other alternative.

I then logged a refund on the same day, the 14th of January 2026. i was told that the process would take 5-7 working days. To this date, i have not received my money. Its like i am begging them for their money. They have been shifting the goal post every time i follow up. Today i am told to wait another 3-5 working days, when i asked when do i start the count down, i am told that i am supposed to start counting from friday.

What nonsense is this? The following are the so called agents i have been chatting with:

Mbali N Aviwe M Sithabile M being the last person i communicated with today.

I am so irritated