irritated
I have had a 10MBPS fibre line put in. This was in July 2017. THIS LINE HAS NEVER BEEN 10MBPS. I haved called the technical customer service three times. They say they will call back and never do or try to fix it over the phone which does not work. This service is not cheap and i dont get a speed of higher than 1mbps. I have currently been on hold now for 12 minutes without even speaking to anyone.
This is a waste of time an energy. As well as my funds.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,