JR
Jacques R

1 reviews | Active since Dec 2013

24 Jul 2017, 15:51

Invoices paid but system show unpaid, no service received

<p>Dear webafrica</p> <p> </p> <p>#ABZ ********** 88 - Invoice paid 15 May, your system shows unpaid.</p> <p>#ABZ ********** 79 - Invoice paid 15 May, your system shows unpaid.</p> <p>#ABZ ********** 72 - Please collect your modem, I never asked for it but still you delivered this modem, now Im being charged for it.</p>

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Replies (1)
Webafrica
Webafrica's reply25 Jul 2017, 11:44
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah