R
Robert
1 reviews | Active since May 2026
28 May 2026, 20:30
Internet was down after an 18 hour power outage
Internet was down after an 18 hour power outage. Used the app to start a live chat and was helped after 5 minutes. All resolved on the live chat on 20 minutes.
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
29 May 2026, 08:58Hi Robert, We’re really pleased to hear that after the 18-hour power outage, you were able to get assistance quickly through the app and that the live chat responded within minutes. It’s great to know the issue was fully resolved in a short time and that the process was smooth and efficient for you. Thank you for taking the time to share your feedback with us. Kind regards,
The Mweb Team
The Mweb Team
Webafrica's reply29 May 2026, 08:58
Official
Hi Robert, We’re really pleased to hear that after the 18-hour power outage, you were able to get assistance quickly through the app and that the live chat responded within minutes. It’s great to know the issue was fully resolved in a short time and that the process was smooth and efficient for you. Thank you for taking the time to share your feedback with us. Kind regards,
The Mweb Team
The Mweb Team